All Systems Operational
Hypernode Platform
Operational
Hypernode Servers
Operational
This category is used for anything that can affect individual or multiple Hypernodes and can include disruptions at our network providers.
Hypernode Toolset / API / Control Panel
Operational
The Hypernode API manages settings, configurations, emergency rescues etc.
Issues within this category usually do not cause downtime of websites but can affect the ability to make changes like up and downgrades.
Hipex Platform
Operational
Hipex Servers
Operational
Anything relating to servers where Hipex customers are being hosted on
Hipex Toolset / API / Service Dashboard
Operational
General Announcements
Operational
For any announcements that do not fit any of the above categories, or apply to both Hypernode and Hipex customers
Third-Party Service Providers
Operational
This category is used for any Third-Party Service Provider used by Hypernode such as SIDN/RRPproxy.
Note that at times we may also use this category to notify customers about issues with common service providers which can cause disruptions on webshops due to dependencies.
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance