Problems renewing Let's Encrypt certificates
Incident Report for Hypernode
This incident has been resolved.
Posted Feb 25, 2020 - 09:00 CET
We have rolled out a fix to our nameservers, and renewing Let's Encrypt certificates is possible once again.
Posted Feb 24, 2020 - 13:47 CET
We have identified the source of the problem in the interaction between the new Remote Validation system implemented by Let's Encrypt, and DNS servers used for domains registered through the Service Panel.

We are working on a fix for this in our DNS servers.
Posted Feb 24, 2020 - 13:27 CET
We have received reports that Let's Encrypt certificates are, in some cases, unable to be renewed. We are currently investigating the source of this disruption.

Customers may receive any of the errors below when trying to renew their certificate:

* DNS problem: query timed out looking up CAA
* During secondary validation: Remote PerformValidation RPC failed
Posted Feb 21, 2020 - 12:00 CET
This incident affected: Third-Party Service Providers.